- - AGRICULTURAL CORE CURRICULUM - - (CLF1000) Advanced Core Cluster: AGRICULTURAL BUSINESS MANAGEMENT (CLF1550) Unit Title: SALES AND SELLING UNIT DIRECTORY: _____________________________________________________________________________ Code Topic Title Hours Years _____________________________________________________________________________ (CLF1551) An Introduction to Selling in 2 3 or 4 Agriculture (CLF1552) Skills and Knowledge Needed 1 3 or 4 for Selling in Agriculture (CLF1553) Determining Needs and Wants 1 3 or 4 of Customers (CLF1554) Preparing for and Approaching 2 3 or 4 Potential Customers (CLF1555) Giving a Sales Presentation 2 3 or 4 (CLF1556) Handling Customer Objections 1 3 or 4 (CLF1557) Closing a Sale 1 3 or 4 TOTAL TIME FOR UNIT = 10 =============================NOTE TO INSTRUCTOR============================== Objectives marked * are not in the Agriculture Model Curriculum Guide but are considered important components of this unit. ============================================================================= _____________________________________________________________________________ UNIT GOAL: * Students will understand the career opportunities available in agricultural sales and the process used in selling. _____________________________________________________________________________ Unit Objectives: Upon completion of this unit, the students will be able to: *-* - Describe the basic functions of selling in agriculture. *-* - Identify sales careers in agriculture. *-* - Discuss major advantages and disadvantages of a selling career. *-* - List the skills and abilities needed to sell in agriculture. *-* - List the four groups of customers dealt with in agriculture. *-* - Describe the steps most people go through when making a purchase. *-* - Discuss what motivates people to buy. *-* - Select appropriate questions and methods for determining customers needs and wants. *-* - Identify and explain the five stages in making a sale. *-* - Describe the kinds of information that a sales person needs to have available about a product or service. *-* - Discuss how potential customers could be approached using the three approaches: greeting, merchandise, service. *-* - Demonstrate two or three ways of opening a sales presentation. *-* - Give a sales presentation using an agricultural product or service. *-* - Demonstrate effective handling of customer objections in a role Playing situation. *-* - Demonstrate effective closing techniques in a sales presentation. _____________________________________________________________________________ REFERENCES: Ditzenberger, R., & Kidney, J. (1986). SELLING: HELPING CUSTOMERS BUY (2nd ed.). Cincinnati, OH: South-Western Publishing. Miller, Larry E. (1979). SELLING IN AGRIBUSINESS. New York: McGraw-Hill. _____________________________________________________________________________ RESOURCES: California Agricultural Teachers Association. (1991). CATA CURRICULA CODE Agricultural Sales Contest. Available from: Agricultural Education Program, Career-Vocational Education Unit, California Department of Public Instruction, Sacramento, CA 94244 National FFA Foundation. (1991). FFA SELLING AND FUNDRAISING GUIDE (and Transparency Set). Available from: FFA Supply Service, P.O. Box 15160, Alexandria, VA 22309-0160. University of Missouri-Columbia. (1984). AGRICULTURAL BUSINESS SALES AND MARKETING: Instructor's Guide (Unit V: Sales and Selling. Available from: Instructional Materials Laboratory, University of Missouri, 22316 Industrial Drive, Columbia, MO 65202 12/5/91 JGL/sg #%&C